Spa Management Recommended Reading
Required materials for the Certificate in Spa Management program can be found at the College website, here. The following books are recommended, but optional. This discounted Recommended Reading includes:
- Emotional Intelligence 2.0 by Travis Bradberry and Jean Greaves
- Hospitality Law by Stephen C. Barth
- Extra Mile: 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult Customer by Tycho Press
No substitutions or additional discounts apply.